Privacy Policy

Last Updated: December 2025

1. Introduction

ZOMBIEDREAM s.r.o. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our platform.

ZOMBIEDREAM s.r.o. operates an independent online platform designed to help homeowners connect with independent electrical service professionals. We do not directly provide electrical services, inspections, or repairs.

2. Information We Collect

2.1 Information You Provide to Us

We may collect information that you voluntarily provide when you:

• Submit a service request or contact form
• Call or communicate with us by phone or email
• Request assistance or additional information
• Interact with our customer support team

This information may include:

• Name and contact details (such as phone number or email address)
• Property location and basic property-related information
• Description of the electrical issue or service request
• Service preferences or urgency
• Any other information you choose to provide

2.2 Information Automatically Collected

When you visit our website, we may automatically collect certain information, including:

• IP address and approximate location
• Browser type and version
• Device type and operating system
• Pages viewed and time spent on the website
• Referring URLs
• Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information from third-party sources such as independent service providers, analytics partners, or publicly available sources.

3. How We Use Your Information

• Platform Operation: To operate, maintain, and improve our website
• Service Connection: To help connect users with independent electrical service providers
• Communication: To respond to inquiries and provide customer support
• Analytics: To analyze website usage and performance
• Marketing: To send service-related information where permitted by law
• Legal Compliance: To comply with applicable legal obligations
• Security: To detect, prevent, and address fraud or unauthorized activity

4. How We Share Your Information

4.1 Independent Service Providers

We may share relevant information with independent electrical service professionals to help facilitate service connections. All electricians and contractors are independent third parties.

4.2 Service Providers

We may share information with trusted third-party vendors who assist with website hosting, analytics, marketing, and customer support.

4.3 Legal Obligations

We may disclose information if required to do so by law or in response to valid legal requests.

4.4 Protection of Rights

We may disclose information to protect the rights, safety, or property of ZOMBIEDREAM s.r.o., our users, or others.

5. Data Security

We implement reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, restrict, or object to certain processing activities.

To exercise your rights, please contact us using the information provided below.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States or the European Union.

11. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request access to or deletion of personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy, please contact us:

ZOMBIEDREAM s.r.o.